It is an important initiative that has enabled us to improve how we conduct business, delivering greater value for our customers, greater satisfaction for our employees, and greater return for the organization.
6 Sigma is a philosophy that focuses on eliminating mistakes from all business processes and therefore increases customer satisfaction. It is also a methodology whereby all decisions are based on facts and data rather than intuition.
6 Sigma gives us common processes that we use to solve our business and transactional challenges. It helps us understand what we need to do to improve.
Several top companies in industry have implemented 6 Sigma and benefited from outstanding results. Organizations such as Motorola, Dow Chemical, GE, DuPont, and Caterpillar have dramatically improved quality and satisfaction through 6 Sigma, while returning billions of dollars to the business. We have witnessed Caterpillar's commitment to this effort. It is real and pervasive throughout their company. As one of the first Caterpillar dealers to implement 6 Sigma, we are fortunate to be at the forefront of this initiative.
6 Sigma has been an important part of establishing a new level of excellence at Foley. |
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Caterpillar Names Foley Annual Quality Improvement Winner for 6 Sigma |
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