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Careers

Parts Support – Bensalem, PA

Department: Construction Parts - Bensalem

Responsibilities

• Process and monitor backorders for all divisions/stores for the Bensalem Territory.
• Process CID requests in PartsViz regarding backorders for CAT parts for all backorders.
• Assist in answering customer requests or questions on the status of order(s).
• Manage, maintain, and close Inventory/Backorder Parts Help Desk requests on a daily basis including orders that will not meet the requested “Need by Date”.
• Reduce and maintain the abandoned call rate
• Support the Parts Team to complete pertinent responsibilities. Responsible for cross-training new hires.
• Assist in solving TEPS dealer(s) issues regarding backorders and general information.
• Assist Corporate Administration Manager, Customer Care Manager and/or Inventory Control Manager as needed to conduct daily business tasks.

Recommended Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of clerical experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Experience with Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point and other related software.
• Excellent communication and interpersonal skills, both verbal and written.
• Previous Caterpillar or industry experience, a plus.

Due to the large volume of resumes we receive, we do not acknowledge receipt of resumes and we are unable to give status updates. If you are selected for an interview, a member of our recruiting staff will contact you. In the event that you are not contacted within a 3 to 4 week period, it is likely that we are pursuing other candidates. We encourage you to return to this website on a regular basis in the event that another position is of interest to you.

Equal Opportunity Employer

Foley,Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.