Careers

Rents Shop Supervisor – Bear, DE

Department: Rents Service - Bear

Responsibilities

• Distribute, direct, and manage all work performed in the shop.
• Prioritize all work in accordance with rental business expectations and commitments.
• Review work order for accuracy, close and invoice accordingly while managing the WIP.
• Monitor all work orders while the job is in progress to ensure proper write-up and segmentation.
• Review work orders for accuracy to ensure satisfaction of warranty/billing requirements.
• Communicate with rental management on a daily basis to ensure repairs are in alignment with business needs.
• Supervise and maintain service shop appearance. Take actions needed to address any safety and cleanliness issues.
• Provide technical assistance, CAT policy and warranty information to the technicians and Warranty Analyst.
• Maintain focus on Rental Division budgeted goals for rental fleet maintenance cost control and division profitability.
• Perform repairs per quoted job and obtain customer approvals when needed for additional repairs.

Recommended Qualifications

• High School Diploma or equivalent is required.
• Relevant experience in the rental equipment service industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Excellent communication and interpersonal skills; both verbal and written.
• Experience with Microsoft Office, Excel, Word and other position related software.