Bensalem Campus
215-639-4300
Piscataway Campus
732-885-5555
Your Satisfaction Matters
We want to thank you for being our valued customer. Our goal is to provide astonishing best products, best customer service, and the best TEAM.
In order to make sure we are achieving this goal, we survey customers on the phone following their parts, service and rental transactions weekly. We ask you to rate us from 1-10 on questions such as:
From our perspective, any score below a 9 is considered to be a failure on our commitment to provide astonishing customer service. When this occurs, a notification is triggered to the manager and we will reach out to you to discuss the issue and identify how, to the best of our ability, we can correct it or improve in the future.
We would love to hear from you! Please feel free to share your story, recognizing those at Foley who have provided the extra effort toward a great customer service experience.
Dave went above and beyond the line of duty to help me get the parts I needed for the job we are working on. I couldn’t be any more pleased with his knowledge and willingness to provide me with all the printouts for the job. Dave Donat deserves a raise, whatever he is getting paid is not enough! Hands down best service I have ever received from any of the customer service/ parts department. THANK YOU DAVE, YOU ROCK!!!
Brian Twesten
NAPA Seashore IBS
Wayne did a great job today troubleshooting ISO switchgear, found the issue and corrected it. Wayne is very professional and a valuable asset to Foley.
Kevin Calore
Elite Power Systems
Jeff in Sales was extremely attentive and able to get us the machine we needed by our start date on a project, was very pleased and would recommend your company in the future.
George Quigley
Aqueduct Plumbing Services, LLC
Jon has been a tremendous salesman through the years and continues to help our company grow with the right equipment, priced right.
Denise Mautone
Hazlet Trailer Park, Inc.
Glenn is a great guy and amazing employee. I sent in my quote and with in a few minutes I had a response with the required information. In addition to that I had a follow up question and he responded promptly. I wish I dealt with more CSR’s like Glenn. Great job.
Jeremy Yost
Atlantic Detroit Diesel – Allison
Melissa was very helpful in getting information needed in order to be sure our records are in line with our account with you. She was courteous and I received the information within minutes. It was a pleasure dealing with Melissa and Foley, Inc.
Dianne Young
Longford Landscapes & Excavation, Inc.