Vision, Missions & Values

VALUES

Safety

Safely Home, Everyone, Every Day

• Practicing safety in all aspects of life
• Thinking before acting to reduce the risk of harm
• Committed to continuous improvement
• See something, say something

Trust

Doing what’s in the best interest of our company, our customers, and our business partners

• Being personally accountable and responsible
• Empowering employees to make decisions
• Ensuring transparency in decision-making
• Being honest, ethical, and loyal

Communication

Sharing all information, good or bad, in a timely manner

• Actively listening, checking for understanding
• Having the courage to give and receive feedback
• Resolving conflict effectively
• Creating an environment where all ideas are welcome

Excellence

Continually getting better

• Developing the best team
• Fostering growth and learning
• Leveraging technology to drive operational excellence
• Embracing and driving change

Teamwork

One company, one culture, one team

• Delivering an exceptional customer experience
• Coaching and developing to help each other succeed
• Treating others with mutual respect
• Being a trusted resource

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