Save Money. Buy Online. Parts.Cat.Com FAQ

online

CAT® Online Parts

Shopping online at Parts.Cat.Com has always been convenient, time saving, and affordable. Now we’ve sweetened the pot even more for current and new online parts shoppers. Here are the most frequently asked questions below:

As a thank you to our loyal customers who have embraced online shopping, and for anyone thinking about buying online, we now are offering free shipping on all stock parts! 

The shipping will automatically be removed in your cart before checkout. *Only applies to online purchases on Parts.Cat.Com

We have updated our return policy and for all stock parts returned, accompanied by invoice, within 60 days will be credited at full invoice price. 

View our full return policy below. *Only applies to online purchases on Parts.Cat.Com  

Parts Return Policy

Pick up your parts 24/7 from any one of our XX parts drops throughout our territory.  Please check our Parts Drop Locations Page to view details of each drop. 

*Only applies to online purchases on Parts.Cat.Com

 

Parts Drops Locations

 

 

*Only applies to online purchases on Parts.Cat.Com

Buy parts online at Parts.Cat.Com, and you will receive automated email updates throughout the fulfillment process. 

What notifications will you receive? 

  •  Order Ready for Pickup
  • Order Staged for Delivery
  • Order Picked Up
  • Shipping Detail

full-width-videos__top-bg

Online Tutorials

For more tutorial videos, visit the Cat Products YouTube page and view the entire playlist.

Go to Parts.Cat.Com Create An Account

TO TOP