Cat AI Assistant

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Desk to Dirt, Always with you 

The Cat® AI Assistant is an intelligent, proactive partner that provides in-the-moment answers and recommendations for customers and dealers. Available across key digital experiences today, with future plans for in-cab machine integration.

AI, Where You Work 

The Cat AI Assistant will be progressively rolled out to key websites and applications: 

  • Cat.Com
  • VisionLink
  • VisionLink Mobile
  • Cat Central
  • parts.cat.com
  • SIS 2.0 Website
  • Plus more to come

Hey Cat, Help Me With… 

Here are some sample prompts you can use with AI Assistant: 

Service

Parts Info, Operation & Maintenance Manual Help, Troubleshooting

  • When is my next maintenance due on this machine?
  • Give me a step-by-step guide to fix a low oil pressure fault code.

Fleet

Asset Info, Health Overview, Service History

  • Show me the utilization of my machine.
  • What is the current status of my asset

Shop

Find Parts and Products, Learn Pricing

  • What parts are recommended for planned maintenance on my 305?
  • What product do you recommend for digging residential drainage ditches?

Dealer

Locate, Request Service

  • I’m looking to buy a new machine. Find a dealer near me.
  • Help me schedule maintenance with a local dealer.

 

How To Get Started

The Cat AI Assistant will be available in two ways: 

  • Guest Mode – explore general information and get equipment answers instantly. 
  • Logged in Mode – unlock personalized fleet insights, machine history and tailored recommendations.

If you’re logged in to applications like VisionLink, Cat Central, Cat.com, or Parts.Cat.Com, you’ll automatically get the full, personalized experience—no new account or setup needed. Just sign in as usual and open the Cat AI Assistant by clicking the icon.

Not logged in? You can still browse general information as a guest, or ask the Cat AI Assistant to help you register and unlock even more value.

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Try Your First Prompt Today!

Powered by trusted Caterpillar data—including insights from 1.5 million connected assets, operation and maintenance manuals, parts catalogs, purchase history, and more—it delivers the information you need when you need it. Access it through our websites and applications today, with future availability directly in machine cabs.

Try Cat AI Today
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